Q: What is the lead time for orders?
A: Common samples with available components usually take 7-10 days. For bulk orders, it may require 35-40 days for the first batch.
Q: Can the products be customized with our logo?
A: Yes, we offer professional OEM/ODM services. A written authorization for your brand is required.
Q: How do you ensure product quality and packaging?
A: Each product undergoes rigorous testing before shipment. We also provide photos of the goods and packaging for your confirmation.
Q: What payment methods are accepted?
A: We typically accept T/T and Western Union. Specific terms are confirmed during the order conclusion.
Q: Which certifications do your products hold?
A: Our products are certified with CE, TUV, UL, PSE, KC, SAA, ROSH, ISO9001:2015, and ISO14001:2015.
Q: Can I request a sample before a bulk order?
A: Absolutely, we can provide samples for quality evaluation before you proceed with a large-scale purchase.
Vivi Auto Accessories
