Frequently Asked Questions
What is the standard lead time?
Common samples usually take about 7-10 days. For bulk orders, it may require 35-40 days to prepare the initial batch.
Can the products be customized with our branding?
Yes, we provide professional OEM/ODM services. A written authorization for logo use is required for production.
How is the product quality verified?
Each product undergoes rigorous testing before shipment. We provide photos of the goods and packaging for your confirmation prior to dispatch.
What certifications do your products hold?
Our products have achieved multiple international certifications, including CE, TUV, UL, PSE, KC, SAA, RoHS, ISO9001:2015, and ISO14001:2015.
Is a sample order available?
Yes, we can provide sample units for evaluation before proceeding with a full bulk order.
What information is needed for a detailed quotation?
Please provide specifications such as material, size, input requirements, load capacity, speed, and quantity to receive an accurate quote.
Vivi Auto Accessories
