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Frequently Asked Questions
What is the expected lead time for orders?
Common samples for which we have components usually take about 7-10 days to finish. For bulk orders, it may require 35-40 days to prepare the first batch.
Can products be customized with our specific logo or brand?
Yes, we provide professional OEM/ODM services. A written authorization for the use of your brand or logo is required to proceed.
How is product quality and packaging verified?
Each product undergoes rigorous testing before shipment. We provide photos of the goods and packaging for your confirmation prior to dispatch.
What are the available payment methods?
We generally accept payments via T/T, West Union, and other standard methods. Specific terms are confirmed during the order conclusion.
What certifications do your products carry?
Our products have achieved multiple international certifications, including CE, TUV, UL, PSE, KC, SAA, ROSH, ISO9001:2015, and ISO14001:2015.
Is it possible to order samples before placing a bulk order?
Absolutely, we can provide sample units for evaluation and testing purposes before you commit to a larger bulk purchase.
Vivi Auto Accessories
