❓ Frequently Asked Questions
What is the lead time for orders?
Common samples for which we have components usually take about 7-10 days to finish. For bulk orders, it may need 35-40 days to prepare the first bulk.
Can the products be made with our logo or brand?
Yes, we are professional OEM/ODM suppliers. We can customize products with your logo, though your written authorization is required.
How is the product quality ensured?
Each product is strictly tested before dispatch. We also provide photos of the goods and packaging for your confirmation before shipping.
What are the available payment methods?
We usually accept payment via T/T, Western Union, and other standard payment methods, which will be confirmed when concluding the order.
Do you have relevant quality certifications?
Yes, we hold multiple certifications including CE, TUV, UL, PSE, KC, SAA, ROSH, ISO9001:2015, and ISO14001:2015.
Can I request a sample before placing a bulk order?
Certainly, we can provide sample orders for quality evaluation before you proceed with a larger bulk purchase.
Vivi Auto Accessories
