❓ Frequently Asked Questions
What is the lead time for orders?
Common samples in which we have components usually take about 7-10 days to finish. For bulk orders, it may need 35-40 days to prepare the first bulk.
Can the products be made with our logo or brand?
Yes of course we can make it. We are professional OEM/ODM suppliers for years, though your written authorization is required.
How is product quality and packing verified?
Each product will be tested before sending it out. We will send you photos of the goods to confirm the packing methods before shipment.
What payment methods do you accept?
We usually accept payment by T/T, West Union, and other standard payment ways, which are confirmed upon concluding the order.
Do you have relevant product certifications?
Yes, we have obtained certifications including CE, TUV, UL, PSE, KC, SAA, ROSH, ISO9001:2015, and ISO14001:2015.
How can I obtain a formal quotation?
Please provide your requirements including material, size, load capacity, and quantity. Our sales team will contact you with the details promptly.
Vivi Auto Accessories
