Frequently Asked Questions
What is the minimum order quantity (MOQ)?
The typical MOQ is 10 pieces per model.
Can I customize the logo on the product?
Yes, we offer OEM packaging solutions with a minimum order quantity of 100 pieces per model.
What is your sample policy?
As these items are high-value, we do not provide free samples. However, the sample cost can be credited back upon a bulk order of 100 pieces or more.
How long does the production process take?
Standard production time is approximately 35 days. During peak seasons, it may extend to 45-55 days.
How do you ensure product quality?
We implement a systematic testing process during development, including initial sample confirmation and 100% aging testing for all bulk production units.
What payment and delivery terms do you accept?
We accept T/T payments in USD or CNY and offer delivery terms via FOB or EXW.