Frequently Asked Questions
Can I take a sample order first?
Yes, we welcome sample orders to test and check the quality. Mixed samples are acceptable.
What is the lead time for orders?
Samples need about 1-5 days. Large formal orders typically require 3-25 days, depending on the final order quantity.
What are your terms of packing?
Generally, we pack our goods with brown carton boxes. We use export standard packing and check box quality before delivery to ensure product safety.
How do you deliver goods to customers?
For small orders, we advise using Express (DHL, FEDEX, EMS, UPS). For large volume orders, we suggest shipping by sea to reduce freight costs.
What are your payment terms?
We accept TT, Western Union, Paypal, and Alipay. Usually 30% as a deposit and 70% before delivery.
Do you test all your goods before delivery?
Yes, we perform 100% testing before delivery to ensure that qualified and perfect products reach our customers.